What is NRW

Non Revenue Water

Non-Revenue Water is a global problem, which many water utilities are struggling to understand and manage. With multiple Non-Revenue Water components of varying magnitude across a water utility, understanding the start point is often the first hurdle. Then the water utility has to understand what needs to be undertaken, and in which order, to ensure an economic and sustainable Non Revenue Water reduction programme.

The need to manage NRW better and protect precious water resources has become increasingly important. Non-revenue water (NRW) management allows utilities to expand and improve service, enhance financial performance, make cities more attractive, increase climate resilience and reduce energy consumption.

In a water constrained environment, NRW management often offers superior cost-effectiveness compared to supply augmentation. At the same time, revenues from saved water improve a service providers’ bottom line whilst lower water abstraction increases city resilience.

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